ROLE: Head of Commercial, Hospitality and Events
SALARY: £27,000 per annum
CONTRACT: 35 hours per week, permanent
RESPONSIBLE TO: Director of Operations and Commercial Activity
RESPONSIBLE FOR: Hospitality and Events Manager, Assistant Hospitality and Events Manager, Hospitality and Events Team.
APPLICATION DEADLINE: Wednesday 27 April 2022 at 11.59pm
INTERVIEWS: First interviews will be held at the Royal Exchange Theatre on Wednesday 4 May 2022. If needed, second interviews will be held on Friday 6 May 2022.
As part of our ongoing evolution, we continue to create new ways of working, ever adapting to our changing environment. For this purpose, we welcome colleagues that can grow with us. As our visitor experience offer expands to bring the bar and café functions inhouse, the time is right to sharpen our focus on commercial activity, develop our hospitality offer and further enhance the visitor experience.
The Head of Commercial, Hospitality and Events will lead our newly integrated Hospitality Team. As we bring our bar and café offer inhouse, and work to develop a commercial focus, this role will manage our inhouse team, with responsibility for the bar, cafe and events, ensuring that all visitors receive the best experience across all areas of hospitality.
This role will focus on increasing spend per head and work with the newly appointed Director of Operations and Commercial Activity to diversify income streams across the theatre. The Head of Commercial, Hospitality and Events will take direct responsibility for all aspects of delivering hospitality and events, ensuring effective internal communications throughout.
We welcome applications from all suitably qualified persons; however, some communities are currently under-represented within our organisation. We would particularly welcome applications from anyone identifying as ethnically diverse and/or disabled.